Refund and Returns Policy
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- Refund and Returns Policy
Thank you for shopping at PAPER CODE TECHNOLOGIES PRIVATE LIMITED.
We want you to have a smooth and trustworthy experience.
If you are not fully satisfied with your purchase, please review our refund and return guidelines below.
1. Eligibility for Returns
You can request a return or replacement within 7 days of receiving your product if:
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The item is defective, damaged, or not working.
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You received the wrong product, wrong color, or wrong model.
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The product is not as described on our website.
Items Not Eligible for Return
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Products damaged due to customer misuse.
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Items without original box, accessories, or tags.
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Opened software, gaming codes, or digital products.
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Items past the 7-day return window (unless covered under warranty).
2. Refund Process
Once we receive and inspect your returned item, we will notify you about the status of your refund.
Approved Refunds
If approved, your refund will be processed within 5–7 business days to your original payment method:
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UPI / Wallet Refund
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Bank Transfer
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Credit/Debit Card Reversal
Note: Bank processing times may vary.
3. Replacement Policy
If your product is found defective or damaged, we offer:
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Free replacement for the same item
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Exchange for another item (price difference applies)
Replacements depend on stock availability.
4. Return Shipping
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If the issue is from our side (defective, wrong product, damaged item), we will arrange free pickup.
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If returning for personal reasons (changed mind, no longer needed), return shipping charges may apply.
5. Order Cancellation
You may cancel your order before it is shipped.
Once shipped, cancellations are not possible, but you may request a return after delivery.
6. Warranty Claims
Some electronics come with brand or seller warranty.
Warranty terms vary by product.
For warranty support, contact us or the brand’s authorized service center.
7. Contact Us
If you have questions about returns or refunds, please contact us:
PAPER CODE TECHNOLOGIES PRIVATE LIMITED
Address: ALTF 101, MR-01, R-01, 5th Floor, Okhla | NH-19, CRRI, Ishwar Nagar, BTPS | New Delhi – 110044
Phone: +91 9217247434
Email: info@papercodetechno.com